We live in an apartment in a converted listed building with tall ceilings and large sash windows. The electric heating system that was put in as part of the conversion just couldn’t heat the space and we suffered through a few very cold winters.

Last year we got in contact with Herschel and they talked us through all the options available, we settled on the Summit panels as they look sleek and stylish and it’s absolutely changed the feeling of our home. Not only do they heat our home amazingly but as silly as it sounds, it’s a real comforting warmth rather than the stuffy feeling you can get some convection radiators.

Can’t recommend Herschel and these radiators highly enough.

My whole experience. 3 infrared ceiling panels and 1 wall mounted space heater. Bought my first ever property. A little mid terrace 1 bedroom house with the bedroom on a mezzanine level. From ground floor to ceiling peak is 4.9m. Very open plan weird shape. The only heating system it had was a plug in electric fireplace… thing, and the gas meter had been took out. Anyway, after days/weeks of research and since I’m a bit of an ‘eco friendly nut’ – I decided on elec heating system and then on infrared panels as I don’t have enough space for anything on my walls. Gas or storage heaters would have been pointless as there is a huge volume of air as it’s all open plan and heat rises. My diamond colleague/friend who’s an electrician in his very late 50’s had never done anything like this, but I assured him he was very capable (lol). Ended up a near full re-wire and new board anyway. I sent off pictures with measurements and descriptions as I had zero clue what size/wattage I had to get and the team were very efficent in telling me what I needed after more than a few emails back and fourth. The instructions on the website which my dear friend spent about 2 weeks reading over, were very clear once he figured it out. Although my joiner did advise putting in extra framing above the ceilings to hold them up, but I lowered mine anyway and had access to the loft so this wasn’t a problem for me. Now I’m currently sitting in my new home with them all connected. Bearing in mind at the start of this project, I was a 24 year old painter and decorator who ‘doesn’t have a clue’ and infrared technology is ‘a waste of money’. I have now proven people wrong on both points and they are thoroughly amazed at these things. The heat they give off is direct, like the sun. Heats walls, surfaces, objects – which means they do not make the air stuffy like gas radiators or storage heaters which would give me a headache and make me feel like I couldn’t breathe. Also considering most storage heater wattage, these are meant to be better on the bills. They just take a bit of getting used to. I’m very pleased with them and the overall experience with this company. I hope they last a long time so this will be my first and last purchase. Unless in 20+ years I move, then I will be back and hopefully by then this internet page has thousands of 5* reviews. I did have a problem with the app on my phone (which eventhough I’m giving a 5 star review, does need work). But thankfully the people at herschel gave me an alternative so that I could use this system as was intended and I’m very greatful for that because now I’m cosy. So afterall, now with my panels and my renewable energy electricity supplier, I am now doing my bit towards climate change – at least in my mind… Thanks everyone.

Revolutionary product and even better customer service! A great product, both a mirror and heater in one, for our bathroom. Customer services were great. We made a mistake in our order, ordering the wrong tint of mirror. Customer services were very accommodating and agreed for no fee to exchange our already mounted mirror and send a new one. That is placing the customer first … gets a great review and will have us come back and recommend Herschel!