We live in an apartment in a converted listed building with tall ceilings and large sash windows. The electric heating system that was put in as part of the conversion just couldn’t heat the space and we suffered through a few very cold winters.

Last year we got in contact with Herschel and they talked us through all the options available, we settled on the Summit panels as they look sleek and stylish and it’s absolutely changed the feeling of our home. Not only do they heat our home amazingly but as silly as it sounds, it’s a real comforting warmth rather than the stuffy feeling you can get some convection radiators.

Can’t recommend Herschel and these radiators highly enough.

My whole experience. 3 infrared ceiling panels and 1 wall mounted space heater. Bought my first ever property. A little mid terrace 1 bedroom house with the bedroom on a mezzanine level. From ground floor to ceiling peak is 4.9m. Very open plan weird shape. The only heating system it had was a plug in electric fireplace… thing, and the gas meter had been took out. Anyway, after days/weeks of research and since I’m a bit of an ‘eco friendly nut’ – I decided on elec heating system and then on infrared panels as I don’t have enough space for anything on my walls. Gas or storage heaters would have been pointless as there is a huge volume of air as it’s all open plan and heat rises. My diamond colleague/friend who’s an electrician in his very late 50’s had never done anything like this, but I assured him he was very capable (lol). Ended up a near full re-wire and new board anyway. I sent off pictures with measurements and descriptions as I had zero clue what size/wattage I had to get and the team were very efficent in telling me what I needed after more than a few emails back and fourth. The instructions on the website which my dear friend spent about 2 weeks reading over, were very clear once he figured it out. Although my joiner did advise putting in extra framing above the ceilings to hold them up, but I lowered mine anyway and had access to the loft so this wasn’t a problem for me. Now I’m currently sitting in my new home with them all connected. Bearing in mind at the start of this project, I was a 24 year old painter and decorator who ‘doesn’t have a clue’ and infrared technology is ‘a waste of money’. I have now proven people wrong on both points and they are thoroughly amazed at these things. The heat they give off is direct, like the sun. Heats walls, surfaces, objects – which means they do not make the air stuffy like gas radiators or storage heaters which would give me a headache and make me feel like I couldn’t breathe. Also considering most storage heater wattage, these are meant to be better on the bills. They just take a bit of getting used to. I’m very pleased with them and the overall experience with this company. I hope they last a long time so this will be my first and last purchase. Unless in 20+ years I move, then I will be back and hopefully by then this internet page has thousands of 5* reviews. I did have a problem with the app on my phone (which eventhough I’m giving a 5 star review, does need work). But thankfully the people at herschel gave me an alternative so that I could use this system as was intended and I’m very greatful for that because now I’m cosy. So afterall, now with my panels and my renewable energy electricity supplier, I am now doing my bit towards climate change – at least in my mind… Thanks everyone.

Buying a house with night storage heaters called for a complete change in heating system. Herschel infrared heating panels provided an economical and environmental solution preferable to installing a gas boiler. Herschel were helpful and efficient throughout the process. We measured the rooms and they calculated what we needed, providing different options for the different model of panels.

The panels were easy to install and I am so pleased with the final product. They look elegant and unobtrusive on the ceiling; but provide instantly warming heat. Washing dries quickly, tiled floors feel warm beneath bare feet, and there are no radiators to clutter wall space. I love that I can control each panel from an app on my phone, meaning it is easy to heat up a room from the touch of a button. Best of all, when the electricity bill came, it was very reasonable.

“We call them the showpiece, the party pieces of the house. They’re just brilliant.”

“Why did we go with Herschel? It was a strong brand, Herschel’s testimonials were out of this world. We had amazing customer service. We were really impressed with the mirror and picture. We thought they’d be a great showpiece to our renovation.   When people come over it’s really interesting to see their faces when we tell them these are our heaters! ”

Check out the full video testimonial here from our customers Keri and Matt. They love their Herschel heaters so much they jumped out the chance to star in our new TV advert when we asked them.